Customer Satisfaction
Our aim is to provide quality equestrian products at affordable prices and a first class reliable service for all our customers. 
 
If you buy a product from us and you are not completly satisfied we are more than happy to exchange it within 7 days, providing it is returned in its original condition and packaging together with proof of purchase.  This does not affect your statutory rights.
 
We welcome feedback on our products and services, good, bad or indifferent we want to hear from you.   We are committed to improving the service we offer and welcome your views.  If you have a comment, suggestion or complaint you can write, telephone or use the feedback form.
 
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Registered Office:   Castle House Saddlery, Castle House, 50 Wheatbottom, Crook, DL15 9HA.

© Copyright 2008.   All rights Reserved.

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